They sent me a coat that looks totally different than on the site in pictures.The material is good and that's the only good thing/ Shoulders are too wide, down side has a Christmas tree form, or a womens dress form - it widens to the bottom.
I made all the measurements as shown in their videos, but they sent me totally inappropriate product. I've opened a request earlier on their site because they didn't answer for 5 days and I was worried about it, but they hurried to close it without my permission when the coat wasn't even delivered to my address. Now I can't open a new request - no possibility of t on their site, it's written that I don't have any orders in the last 60 days (in fact I have an order less than 30 days). I just keep writing in my old request and keep emailing them to several emails.
But they don't bother answering for 48 hours.This is the worst experience I ever had buying online.
More Review Details
|Advertised vs Delivered|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
- Fabric quality
- Nice fabrics
What I disliked
- Bad tailoring
- Barcelona get clothes mass produced in cheap factory in shanghai
- Worst customer support
- Do not respond
- Do not refund
- Customer service
- Quality of tailoring
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