They sent me a coat that looks totally different than on the site in pictures. The material is good and that's the only good thing/ Shoulders are too wide, down side has a Christmas tree form, or a womens dress form - it widens to the bottom.
I made all the measurements as shown in their videos, but they sent me totally inappropriate product. I've opened a request earlier on their site because they didn't answer for 5 days and I was worried about it, but they hurried to close it without my permission when the coat wasn't even delivered to my address. Now I can't open a new request - no possibility of t on their site, it's written that I don't have any orders in the last 60 days (in fact I have an order less than 30 days). I just keep writing in my old request and keep emailing them to several emails.
But they don't bother answering for 48 hours. This is the worst experience I ever had buying online.
Product or Service Mentioned: Tailor4less Coat.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.
I liked: Fabric quality, Nice fabrics.
I didn't like: Bad tailoring, Barcelona get clothes mass produced in cheap factory in shanghai, Worst customer support, Do not respond, Do not refund, Customer service, Quality of tailoring.